Contact Us

If you have any inquiries about our products or need help with your order, please send an email to support@hydrofic.com. Our team will aim to respond within one business day. If you are contacting us regarding your order, please make sure to include your order number and the email/phone number used during checkout in your message.

We are excited to assist you!

Frequently Asked Questions?

Do you ship to my location?

Yes, we offer worldwide delivery*. Our shipping services cover a wide range of locations to ensure that our customers can receive their orders conveniently.

*Please note that we do not offer shipping to military bases.

I have not received my order confirmation.

Order confirmations are typically sent out automatically after the purchase is completed. Please first check your spam or junk folder in case the email was filtered there. If you're still facing issues, don't hesitate to contact our customer support, and we'll be happy to assist you in resolving the matter.

Do you accept cash on delivery?

Currently, we do not offer cash on delivery as a payment option. We provide various secure online payment methods for your convenience, ensuring a smooth and efficient transaction process.